BREAKING: OPay Warns Customers Against Viral Shutdown Message, Threatens Legal Action

BREAKING: OPay Warns Customers Against Viral Shutdown Message, Threatens Legal Action

OPay, one of Nigeria’s leading digital financial services platforms, has dismissed reports circulating on social media claiming that the company is shutting down its operations or proceeding on an indefinite leave.

The company, in an official statement, described the messages as false and misleading, urging its customers and members of the public to disregard the reports and refrain from sharing unverified information.

The clarification comes amid messages being circulated across social media platforms allegedly advising OPay customers to withdraw their funds because the fintech company was purportedly preparing to shut down.

However, OPay said there was no basis for the claims, stressing that its operations remained fully functional and that customers could continue to use their accounts as usual.

“OPay remains fully operational, and your money is safe and secure,” the company stated, adding that its services were continuing to run normally.

The digital banking platform assured customers that they could continue using their OPay accounts “with confidence,” apparently seeking to calm concerns that may have arisen from the viral messages.

OPay further pointed to its regulatory status in Nigeria, stating that it is duly licensed by the Central Bank of Nigeria (CBN) and its deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC).

The company said its regulatory and insurance status underscored its commitment to providing safe, reliable and convenient financial services to Nigerians.

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The fintech firm also revealed that the authorities had taken the circulation of the alleged false information seriously.

According to OPay, the Central Bank of Nigeria, in conjunction with security and law-enforcement agencies, is investigating the individuals responsible for creating and spreading the messages.

The company warned that those found culpable would face legal consequences.

“We take this matter seriously,” OPay said, adding that violators would be prosecuted “to the full extent of the law.”

The company also appealed to its customers to exercise caution when receiving information about its operations, particularly messages circulated through social media and other unofficial channels.

OPay urged users not to believe or share unverified claims, advising them to rely on the company’s official communication channels for accurate information concerning its services.

Reaffirming its commitment to the Nigerian market, the company said: “OPay is committed to Nigeria and Nigerians. We are here, and we are not going anywhere.”

The statement ended with an appreciation to customers for their continued confidence in the digital banking platform.

The development comes against the backdrop of the growing influence of digital financial platforms in Nigeria, where millions of customers use fintech applications for money transfers, payments, savings and other financial transactions. Consequently, unverified reports concerning the stability of a major digital banking platform can generate considerable anxiety among users.

OPay’s clarification therefore appears aimed at preventing panic withdrawals and reassuring customers that its services remain available.

BREAKING: OPay Warns Customers Against Viral Shutdown Message, Threatens Legal Action