Client Commends NEM Insurance for Prompt Claims Settlement, Exceptional Customer Care

The Chief Executive Officer of King John Environment Services, Mr. Ogunyinka Johnson, has praised NEM Insurance Plc for its prompt claims settlement, exceptional customer service, and strong commitment to policyholders.

Mr. Ogunyinka, who has maintained a comprehensive insurance policy with NEM Insurance Plc for over five years, gave the commendation in a video testimonial, citing the insurer’s efficient handling of multiple claims involving his two trucks.

According to him, the first claim was settled seamlessly, while the second—described as more challenging—was also handled professionally and to his satisfaction.

“The first claim was handled perfectly, and the second one, although challenging, was managed excellently. What surprised me most was the warm reception I received. An insurance company actually welcomed me with a beautiful cake for my birthday while paying my claim. That is not ordinary,” he said.

Describing NEM Insurance as “a very good insurance company,” Mr. Johnson reaffirmed his loyalty to the insurer, noting that his positive experience has strengthened his relationship with the company.

“I have so much interest in NEM, and I will continue to maintain a very good relationship with them. Even without being prompted, I have been recommending them to people,” he stated.

He further noted that NEM Insurance stands out not only for providing reliable insurance coverage but also for building strong, trustworthy, and long-lasting relationships with its clients.

“Sincerely, I am very sure NEM has many people waiting to experience the kind of policy that gives them a solid ground,” he added.