FCCPC summons MultiChoice over increase in DSTV, GOTV subscription prices

FCCPC summons MultiChoice over increase in DSTV, GOTV subscription prices

 

The Federal Competition and Consumer Protection Commission has summoned MultiChoice Nigeria over its plan to increase subscription prices with effect from March 1, 2025.

FCCPC’s Director of Corporate Affairs, Ondaje Ijagwu, said in a statement that the commission was deeply concerned over the recurrent price hikes in Nigeria’s pay-TV industry, warning against possible anti-competitive practices and market exploitation.

According to the statement, the commission has invited MultiChoice’s chief executive officer for an investigative hearing on February 27, 2025, at its headquarters.

The statement read, “The FCCPC remains committed to ensuring that businesses operate fairly and in line with Nigeria’s consumer protection laws.

“If MultiChoice fails to provide a satisfactory justification for its pricing strategy or is found in violation of fair competition principles, the commission will take necessary enforcement actions, including sanctions and corrective measures.”

It also said it was working closely with the sector regulator and other relevant agencies to promote fair competition in Nigeria’s broadcasting and digital subscription industry.

The FCCPC reassured Nigerian consumers that it would continue to push for transparency, accountability and fair market practices in the sector.

Meanwhile, MultiChoice Nigeria has offered a support package for DStv and GOtv subscribers to mitigate recent tariff adjustments announced by the company. The company had in a message to subscribers on Monday.

It stated that starting from 1 March, new tariffs would apply to DStv and GOtv packages.

According to the company, DStv and GOtv subscribers who renew their subscriptions before the expiration date will be exempt from the new rates for a specified time as a reward for their loyalty.

Additionally, subscribers on both platforms can take advantage of extra benefits through the Step Up offer, which began in January and will continue until March 31.

The Step Up offer expands access to premium content by enabling both active and disconnected DStv and GOtv subscribers to enjoy content beyond their current package through an automatic upgrade to a higher package on payment for a package above their current subscription.

As part of the palliative package, MultiChoice will announce a reduction in the subscription for Showmax, its streaming service, on February 28, with the aim to provide customers with more affordable access to live sports, movies, and general entertainment.