Ikeja Electric Apologises to Customers Over Power Disruptions

Ikeja Electric Apologises to Customers Over Power Disruptions

Lagos, Nigeria — Nigeria’s leading electricity distribution company, Ikeja Electric, has apologised to customers within its network over the persistent power supply disruptions currently affecting many communities.

In a public notice issued on Tuesday, the company attributed the outages to gas supply constraints impacting electricity generation across the national power grid.

The notice explained that the gas shortage has resulted in a significant energy deficit on the grid, forcing distribution companies to implement increased load shedding across their feeders.

“We sincerely apologize for the ongoing power supply disruptions you are experiencing,” the company said in the statement addressed to customers.

According to the distribution company, the situation is beyond its immediate control as it stems from challenges affecting power generation nationwide. The firm added that it remains in continuous communication with relevant stakeholders in the power sector to resolve the issue and restore normal electricity generation levels.

The company assured customers that efforts are ongoing to stabilize the grid and improve supply as soon as the gas supply situation improves.

Ikeja Electric also appealed for patience and understanding from customers during what it described as a challenging period for the nation’s electricity supply chain.

“We truly appreciate your patience and understanding during this challenging period,” the management stated in the notice dated March 11, 2026.

Electricity consumers in Lagos and other areas served by Ikeja Electric have in recent days complained about prolonged blackouts and erratic supply, raising concerns about the stability of power distribution in the region.

Nigeria’s electricity sector has frequently faced generation challenges linked to gas shortages, infrastructure limitations, and grid instability, which often lead to widespread load shedding by distribution companies.

The latest development is expected to further intensify concerns among households and businesses already struggling with high energy costs and unreliable power supply.