Mikano breaks silence on issues with Geely, assures customers of unbroken support

Mikano breaks silence on issues with Geely, assures customers of unbroken support

Mikano Motors has reacted to speculations that its relationship with Geely brand is facing some strain.

The auto firm said this was over certain unresolved matters, one of which is the recent addition of the Changan Auto brand to its portfolio.
Mikano Motors however said all its existing Geely clients would continue to receive their state-of-the-art after-sale service support.

Managing Director of Mikano Motors, Ralph Haidar, disclosed this in Lagos recently at a media parley aimed at enlightening its customers on why the company took over the franchise of the Changan brand in Nigeria.

The Changan marque, before now, used to be one of the brands marketed in Nigeria by the Stallion Group and made a name for itself with models such as CS35, CS55 and CS75.

Haidar explained that the decision to take over the franchise of Changan brand of vehicles in Nigeria is not unconnected with Mikano Motors efforts at expanding its operations, and also to avail Nigerians opportunities to get a wide range of state-of-the-art vehicles at affordable prices.

According to him, Mikano has future plans to bring in more brands to complement the existing lineup in order to grow its market share within the automotive market and provide Nigerians with premium and diverse options when selecting vehicles.

He, however, reiterated that the three- year-long Mikano-Geely relationship is undergoing some review, whilst emphasising that customers would continue to enjoy adequate after-sales service from them.

On the fate of existing Geely customers, he said, “None of our Geely customers has faced any issue in the after-sale service. Whatever is going on between us and Geely, our customers must not bear the consequences. That is our resolve. They should get the best because they trusted us.

“It is standard practice that every automaker will give warranty on their products and what it will cover for the customers.

“But at Mikano, we have gone the extra mile to ensure no customer is left with any bitter experience. We have a budget of goodwill, where we extend our service beyond what the automaker’s warranty covers.”

Haidar also said, “After we settled for Changan, we decided to add the lineup with the existing models of Geely given to us. But Geely did not want the idea of its products in the same building with another Chinese brand.”

He said Mikano had been able to change the perception of Nigerians about the Chinese brands.

Haidar revealed that Mikano Motors took on Changan because of its versatility and the latest technology it offers as well as its arrays of models that it has placed under Mikano motors in Nigeria.

“Changan which is the number one selling auto brands in the Middle East, and the biggest export from China to Nigeria has given us more models to market here Nigeria. This means we have a diverse range of models from this top Chinese auto maker to offer Nigerians.

“It is the best brand in the Middle East and other regions, and has outstanding service in safety and innovation from its competitors. Changan is one of the top Chinese auto brands that is gaining immense popularity worldwide and is known for its value offering across automotive segments.

“In the Chinese language, CHANG means ‘lasting’ and AN means ‘safety.’ Therefore, CHANGAN together represents the idea of “Lasting Safety”. It is one of the top four Automobile groups in China and the top selling domestic Chinese automobile brand.

“Changan has a different range of models for various levels of customers, and robust financing agreements with banks that will make ownership of the cars smooth. It is currently the only brand in Nigeria that can cater for any organization or governmental body and or individual who wishes to buy a brand new, efficient, safe, stylish and affordable car that has earned the admiration of many customers internationally,” he added.

Within two years of entering the auto business in Nigeria, Mikano has redefined the sector with its quality products and, after-sales back- up, making the brands they represent, the most sought after in the market presently. Mikano’s entry has also brought stiffer competition in the industry as well as the standards of vehicles.