MTN reacts as system glitch ‘cancels’ subscribers’ debts

MTN reacts as system glitch ‘cancels’ subscribers’ debts

Subscribers who had taken airtime or data loans from MTN may have to pay back the debt on their accounts as the initial debt cancellation was due to an error in MTN system, LEADERSHIP has reported.

This is even as subscribers, who believed the telecom operator deliberately cancelled their debts, have gone to social media to jubilate and appreciate the telecom company.

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For instance, a subscriber named Ada, wrote on her WhatsApp status, saying, “Debt has been paid. MTN debtors Check your account, MTN don clear una gbese.”

Meanwhile, a response from,an official of MTN, revealed that subscribers will still have to pay for their debts, adding that, “Users would still be responsible for paying the ostensibly cleared bills even after MTN fixes the problem that caused the debts to vanish from their accounts.”

He explained that the disappearance of debts in the subscribers’ accounts was a glitch, meaning that the subscribers will still have to pay the supposed cleared debts once MTN rectifies the error.

MTN reacts as system glitch ‘cancels’ subscribers’ debts