No More Embassy Visits: Step-by-Step Guide to Nigeria’s Contactless Passport Renewal

Immigration Boss and Olubunmi Tunji-Ojo with International Passport

No More Embassy Visits: Step-by-Step Guide to Nigeria’s Contactless Passport Renewal

The Nigerian Immigration Service has launched a fully digital passport renewal system, allowing eligible Nigerians abroad to complete the process remotely without visiting an embassy for biometric enrolment. Processing time has reportedly dropped to between five days and two weeks.

The Nigeria Immigration Service (NIS) has officially rolled out its Contactless Passport Application System, a digital platform designed to make passport renewal faster, easier and more convenient for eligible Nigerians in the diaspora. Under the new system, applicants can complete and track their applications online without visiting an embassy for biometric enrolment, using their National Identification Number (NIN) and date of birth for secure identity verification. The system has been met with widespread praise from Nigerians abroad, who say the reform has effectively ended years of frustrating delays and cumbersome procedures that previously forced applicants to wait for months and travel long distances. A Nigerian community leader in Birmingham, Timileyin Gbenga, described the difference as “night and day,” noting that renewal times have dropped from more than six months to less than two weeks, with some applicants even reporting receiving their passports within five days.

To begin the process, applicants are required to visit the official NIS Passport Application portal. Select “Continue” on the welcome page, then click “Apply for Renewal or Re-issue” to start the application. The portal is the only official channel for initiating the contactless renewal process, and applicants should ensure they are using the correct website to avoid falling victim to fraudulent schemes.

READ ALSO:

Applicants should create an account and verify their identity using their National Identification Number (NIN) and date of birth. After successful verification, they must complete the application form, select their preferred processing embassy or high commission, and upload all required supporting documents, which typically include passport photographs, proof of residence abroad, and copies of the current passport data page.

After completing the form and uploading documents, applicants must pay the passport booklet fee for their selected passport type, with fees varying depending on the number of pages and processing speed chosen. Upon successful payment, they will receive an Application ID and Reference Number, which should be kept safe as these details will be needed throughout the application process. Applicants are advised to save these numbers in multiple locations to avoid losing access to their application.

After submitting the application, applicants can choose between a regular physical appointment and the new contactless passport renewal service. Those who qualify should select “Opt in for Contactless” under the application status or appointment section of the portal. A guide explaining the process will then be provided, walking applicants through the remaining steps of the digital renewal process.

The next step involves downloading the NIS Mobile App, which is available for download on official app stores for both Android and iOS devices. Within the app, applicants should log in or create a profile, select “Passport Application Services,” and then choose “Passport Biometrics Enrolment.” They will need to enter their Application ID and Reference Number into the app to link their mobile enrolment to their existing application.

The app will first check whether they are eligible for the contactless process. If eligible, they will be guided through capturing their facial image and fingerprints directly on their phone before submitting the biometrics for review. The app uses advanced liveness detection technology to ensure the captured face is real and not a photograph or video replay, adding an extra layer of security to prevent identity fraud.

READ ALSO:

Once the biometrics have been reviewed successfully and the applicant is confirmed eligible, they will be asked to pay the contactless service fee, which covers the cost of the enhanced digital processing. After payment, applicants should complete the liveness verification and submit their biometric details electronically, finalizing the digital portion of the application.

The NIS clarified that the contactless option is not available to every applicant. Applicants who are found ineligible after verification will be required to return to the application portal and schedule a physical appointment at their chosen Nigerian embassy or high commission. “If the response is INELIGIBLE, then it means the applicant should return to the landing page of the portal to book a physical appointment at the Embassy/High Commission,” the Service stated, ensuring that all applicants understand the available alternatives.

Even after completing the online and biometric processes, applicants will still need to print their completed application form, passport payment receipt, and biometric payment receipt. These documents, along with their current Nigerian passport, should be placed inside a self-addressed return envelope and mailed to the embassy or high commission handling the application. This step is essential to facilitate passport production and return, and applicants should ensure their return envelope has sufficient postage to avoid delivery delays.

Applicants can begin tracking the status of their passport about two weeks after submission through either the tracking portal or the NIS Mobile App. The NIS advised applicants to monitor the progress of their passport renewal after submission using the online passport tracking platform, which provides real-time updates on the status of their application from processing to dispatch.

The NIS has clarified that Nigerians abroad do not need a valid passport to travel back to Nigeria. According to the agency, Nigerians can return home with an expired passport and renew it after arriving in the country. This clarification comes as many Nigerians in the diaspora prepare for end-of-year trips home, with the NIS encouraging those travelling during the December season to take advantage of their stay in Nigeria to process passport renewal, potentially bypassing the international processing system entirely.

The Federal Government has deployed a dedicated Passport Intervention Team from the NIS headquarters to the United Kingdom to process and clear all pending, new, and renewal passport applications. The NIS confirmed that the contactless passport application platform remains fully operational alongside the intervention exercise, ensuring that applicants have multiple pathways to secure their travel documents.

Applicants are advised to use only official Nigerian Immigration Service channels when applying for or renewing their passports to avoid fraud. The NIS Mobile App is available for download on official app stores, and all user information is securely encrypted and handled in compliance with international standards, giving applicants peace of mind that their personal data is protected throughout the process.