Steps to report loan apps harassment on consumer protection website – Newstrends
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Steps to report loan apps harassment on consumer protection website

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Steps to report loan apps harassment on consumer protection website

The Federal Competition and Consumer Protection Commission (FCCPC) has provided Nigerians with a detailed guide on how to report loan apps that engage in harassment, particularly after loan repayment failures.

Online loan have become a popular choice for many Nigerians seeking quick financial relief.

However, some lenders resort to aggressive tactics, including sending embarrassing messages — sometimes with personal photos — to the borrowers’ contacts when repayments are delayed.

These actions have led to significant distress, with victims losing jobs and facing public humiliation.

In April 2024, BBC Pidgin reported that this practice had led to serious problems, with some victims even losing their jobs due to public shame and humiliation.

In May 2024, FCCPC said it was taking steps to block loan apps engaging in such harassment.

In response to growing concerns, the FCCPC reiterated its commitment to safeguarding consumer rights.

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Chronicle NG reported that the commission encourages Nigerians to report any instances of harassment from loan apps.

“Are you being harassed by loan apps or unfair businesses?

“No consumer should live in fear! The FCCPC is here for you, ensuring your rights are protected and businesses play fair,” the statement on X partly reads.

HOW TO REPORT HARASSING LOAN APPS:

To report on the commission’s website, log on to FCCPC website

  1. Click on Menu.
  2. Click on File a Complaint.
  3. Enter Date, Name (in Complaint Reported By), Contact Address, Mobile Number, Email.
  4. Enter the name of loan app in ‘Complaint reported Against’, the Contact Address of Loan Apps, Phone Numbers, Email.
  5. In ‘Cost of Purchase’, enter the loan amount.
  6. Then enter the Receipt Number (of Product/Service) Account Number/ Meter Number (Where Applicable).
  7. Enter Warranty details if relevant.
  8. Briefly state your complaint in the designated box.
  9. In the Prayers section, specify your request for redress.
  10. There is also an option to “Upload Files (Files to be uploaded should be saved with the same name you filled in the ”complaint reported by” section otherwise, it wouldn’t be attended to).”
  11. You can then submit.

Steps to report loan apps harassment on consumer protection website

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Delta State Police Arrest Suspects in Killing of Retired Justice Ifeoma Okogwu

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Justice Ifeoma Okogwu

Delta State Police Arrest Suspects in Killing of Retired Justice Ifeoma Okogwu

The Delta State Police Command has made a significant breakthrough in the investigation into the murder of retired Justice Ifeoma Okogwu in Anambra State, arresting key suspects linked to the case.

Spokesperson SP Bright Edafe disclosed on Sunday that operatives of the Homicide Section of the State Criminal Investigation Department (CID), acting on credible intelligence, apprehended 25-year-old security guard Godwin Mngumi on 6 December 2025. Mngumi allegedly murdered the retired judge, and authorities also recovered the deceased’s mobile phone from him.

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According to Edafe, Mngumi confessed to inviting a friend, Nnaji Obalum, and another accomplice — who remains at large — to the residence where the crime was committed. Obalum has since been arrested, while a manhunt continues for the third suspect.

The arrests mark a major step forward in the effort to bring all perpetrators of the high-profile murder to justice.

Delta State Police Arrest Suspects in Killing of Retired Justice Ifeoma Okogwu

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Delta State Police Recover Arms, Arraign 18 Suspects in Crackdown on Cultism, Violent Crimes

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Commissioner of Police, Delta State CP Olufemi Abaniwonda

Delta State Police Recover Arms, Arraign 18 Suspects in Crackdown on Cultism, Violent Crimes

The Delta State Police Command, led by Commissioner of Police CP Olufemi Abaniwonda, has made significant strides in its ongoing campaign against cultism and violent crimes. Recent operations, including an intelligence-led arms recovery in Abraka and the arraignment of 18 suspects, highlight the command’s intensified enforcement efforts across the state.

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Spokesperson SP Bright Edafe said on Saturday that the CP-Special Assignment Team (CP-SAT), under ASP Julius Robinson, executed a successful operation on December 6, 2025, targeting cult-related activities and the proliferation of illegal firearms. Acting on credible intelligence, officers conducted a coordinated search at No. 2 Umeghe Community, Abraka, the residence of Isiakpere Friday, 67.

The move underscores the Delta State Police’s commitment to restoring safety and security in communities affected by criminal and cult-related activities.

Delta State Police Recover Arms, Arraign 18 Suspects in Crackdown on Cultism, Violent Crimes

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Nigerian Army Suspends Retirements for Officers Amid Nationwide Security Emergency

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Nigerian Army Suspends Retirements for Officers Amid Nationwide Security Emergency

The Nigerian Army has temporarily frozen both statutory and voluntary retirements for certain officers, including Generals, following the nationwide security emergency declared by President Bola Tinubu. The decision aims to bolster manpower as the country faces a surge in kidnappings and worsening insecurity.

The move comes after more than 600 abduction cases were reported in November 2025, including the kidnapping of over 300 students in Niger State, 38 worshippers in Kwara State, and 25 students in Kebbi State.

An internal circular dated December 3 and signed by Maj. Gen. E. I. Okoro on behalf of the Chief of Army Staff cited provisions in the Harmonised Terms and Conditions of Service Officers (HTACOS) 2024, allowing service extensions “in the interest of the service.” The memo explains that officers usually retire upon reaching age limits, completing 35 years of service, or failing promotion/conversion boards, but these rules can be overridden during national emergencies.

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The suspension affects officers who have:

  • Failed promotion examinations three times
  • Been passed over repeatedly at promotion boards
  • Reached rank age limits
  • Failed conversion boards thrice
  • Completed 35 years of service

Officers granted extensions will remain in service but will not be eligible for further promotions, courses, secondments, or extra-regimental appointments. Those unwilling to continue can still proceed with standard exit procedures.

Commanders have been instructed to communicate the directive and manage morale across units, with the policy to be reviewed once national security conditions improve.

Nigerian Army Suspends Retirements for Officers Amid Nationwide Security Emergency

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