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NCAA Moves Against Airlines Over Rising Flight Delays

Thousands of Nigerian air passengers faced delays in August as domestic airlines struggled to keep to their scheduled flight times.

Now, the Nigerian Civil Aviation Authority (NCAA) says it is taking regulatory steps that could lead to sanctions against airlines responsible for persistent delays.

The regulator’s August data showed that 4,765 of 7,961 scheduled domestic flights were delayed. In other words, nearly 60 per cent of the flights did not leave as scheduled.

Air Peace and United Nigeria Airlines recorded some of the highest delay rates, with 71 per cent and 76 per cent of their flights respectively affected.

NCAA Warns Airlines

NCAA Director of Public Affairs and Consumer Protection, Michael Achimugu, said that the regulator had already engaged some of the airlines involved.

According to him, the NCAA met with Air Peace, United Nigeria Airlines and Max Air and issued stern warnings over their operations.

The authority is now weighing further regulatory measures as the problem continues to affect passengers.

Achimugu also urged travellers to consider other airlines when repeated delays make a particular carrier unreliable.

“When one airline is continuously misbehaving, buy tickets on another airline and make your flight” he said.

Passenger Rights Put Enforcement Under Spotlight

However, aviation consultant Capt. John Ojikutu believes the recurring problem exposes a wider weakness in the sector.

Ojikutu said Nigeria has regulations intended to protect air travellers, but questioned how consistently those rules are enforced.

“The regulation is there to protect the customer. What is the enforcement?” he said.

He noted that passengers can report violations to the appropriate authorities. But, in his view, regulators must follow up on those complaints with meaningful action.

The aviation expert also recalled experiencing severe delays himself.

He said he once travelled to Abuja and passengers had to board an aircraft three times before another plane was brought in to complete the journey.

The disruption, he said, left him returning to Lagos considerably later than expected.

Are Airlines Planning Their Routes Properly?

Ojikutu also linked the industry’s problems to the way some airlines plan their operations.

He questioned the number of carriers competing on the Lagos-Abuja route, particularly when several airlines operate multiple flights each day.

His argument is that airlines should first establish the level of passenger demand before selecting routes, aircraft sizes and flight frequencies.

According to him, deploying aircraft capable of carrying more than 100 passengers without sufficient demand can put additional financial pressure on an airline.

He therefore advised carriers to consider routes with enough passengers but less competition.

Smaller Aircraft Could Serve Regional Routes

Ojikutu said the industry could also learn from the operational model used by the former Nigerian Airways.

He recalled that the airline used larger aircraft on major routes while smaller planes connected regional destinations to major airports.

He suggested that modern carriers could adopt a similar approach by connecting cities such as Sokoto, Kaduna, Jos and Minna to larger aviation hubs.

Rather than having every airline compete directly on major routes, he said carriers could develop regional networks that feed passengers into bigger airports.

He also called for more airlines to establish bases outside Lagos.

According to him, encouraging operations in other parts of the country could reduce the heavy concentration of airlines in Lagos and create stronger regional connections.

Concern Over Airline Survival

Ojikutu further questioned the short lifespan of many Nigerian airlines.

He attributed part of the problem to weak business planning and argued that airlines should present credible, sustainable plans before receiving regulatory approval to operate.

The latest development therefore puts both airlines and the aviation regulator under scrutiny, as passengers continue to deal with delays despite existing rules designed to protect them.