MTN Nigeria Communications PLC
Sowore Calls for Protest Against MTN Nigeria Over Poor Network Service
Pro-democracy activist Omoyele Sowore has called for a “total occupation” of MTN Nigeria, accusing the telecom giant of failing millions of subscribers across the country and benefiting from market dominance without delivering quality service.
In a series of posts on social media, Sowore criticised MTN Nigeria’s stronghold in the telecommunications sector, arguing that its position as the largest mobile network operator in Nigeria has not translated into improved service delivery, network quality, or customer satisfaction.
He alleged that many subscribers continue to experience persistent challenges, including poor network coverage, frequent call drops, slow internet speed, unexplained data depletion, and general service instability despite high subscription costs.
According to him, customers are often left frustrated as complaints to the company reportedly go unresolved or receive inadequate attention, raising concerns about consumer protection and corporate accountability in the telecom industry.
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Sowore further stated that a company playing such a critical role in Nigeria’s communication infrastructure must be held to higher standards, insisting that Nigerians should no longer accept what he described as “substandard service for premium charges.”
He urged citizens to collectively demand better performance from telecom operators, warning that continued public silence could worsen the situation and embolden service providers to maintain poor standards.
The activist’s remarks also formed part of his broader criticism of systemic issues in Nigeria, including alleged inefficiencies across key sectors and what he described as institutional neglect of citizens’ welfare.
Nigeria’s telecom industry has long faced recurring complaints over service quality, billing transparency, and data consumption disputes, even as subscriber numbers continue to grow rapidly across major networks.
While operators often attribute challenges to infrastructure limitations, rising operational costs, and regulatory constraints, consumer advocacy groups have consistently called for stronger oversight and improved service delivery standards from the Nigerian Communications Commission (NCC).
Sowore’s latest comments are expected to intensify ongoing public debate around telecom accountability, consumer rights, and the quality of digital services in Nigeria’s fast-growing communications sector.
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