Categories: Business

We will not tolerate refusal to pay claims, says NAICOM

Records and statistics of unpaid claims associated with some insurance companies have not been too good and must be stopped to the benefit of all stakeholders, the Commissioner for Insurance, Mr. Olorundare Sunday Thomas has said.

He spoke yesterday at the 2022 Edition of the Chartered Insurance Institute of Nigeria’s Professional Forum, held At Park Inn by Radisson, Abeokuta, Ogun State.

He said the Commission is doing all it could within the ambit of extant laws to see that the non-settlement of genuine claims is eliminated in the sector and assures that they will not relent.

He maintained that insurance practitioners must be seen to be fighting this cause genuinely and collectively for the future of insurance to be as bright as we expect it.

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While acknowledging the efforts of companies that are alert to their responsibility of prompt claims payment, he said the commission would encourage them to sustain the good practice.

He said: “Insurance practice in Nigeria in the past has had its good, bad and ugly moments. One of such bad and ugly moments that have had significant impact on the image and perception of our industry is the issue of claims payment.

“We must not continue to harbour elements of destruction under our roofs. The issue of non-payment of genuine claims has always put the Commission and the entire industry on the defensive when it comes to discussing insurance in every stratum of the economy.

“I must tell you that the Commission is doing all it could within the ambit of extant laws to see that the non-settlement of genuine claims is eliminated in the sector and I can assure you that we will not relent. I admonish us all to leverage the positive experiences from the past to build a formidable future for insurance in Nigeria. The effort must be collective and patriotic.

“We must all see insurance as a profession that should be a buffer for the economy while eliminating the toga of being the weak link within the financial services sector. We must practice insurance with passion and resilient not just as a means of livelihood that we have to survive on but, that which every insurance professional should be proud to say he or she is party to this success”, he added.

Daily Trust

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