Maduka University Denies Withholding Student Transcript, Fee Hike Claims in Viral Video

Maduka University Denies Withholding Student Transcript, Fee Hike Claims in Viral Video

Maduka University has denied allegations made in a viral social media video accusing the institution of withholding the transcript of a medical student and imposing arbitrary school fee increases on students.

The university described the claims as “baseless,” misleading and an attempt at “content creation,” insisting that due process was followed in all dealings concerning the student involved.

The controversy began after Mrs Chika Akhigbe, mother of a medical student at the institution located in Ekwegbe-Nsukka, Enugu State, posted a viral video alleging that the university refused to release her daughter’s hard-copy transcript despite payment of the required processing fee.

In the video, Akhigbe also accused the university of repeatedly increasing tuition fees for medical students, claiming the hikes had become financially unbearable for many parents.

She said the family requested the transcript because they planned to transfer their daughter to another university following the alleged fee increase.

However, in a statement signed by the Registrar of the university, J. Omeje, and made available to journalists, the institution rejected the allegations and provided its own account of the events.

According to the university, the student’s father was informed that official transcripts are only sent directly to another institution and not handed over to individuals.

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“The student’s father was duly informed by the Registrar to provide the name of the institution to which the official transcript would be sent, in line with standard university practice and established academic procedures. This address has not been provided,” the statement read.

The university maintained that it never refused to release the transcript but merely requested the destination institution’s details in accordance with standard academic procedures followed globally.

Maduka University also alleged that the student’s father admitted he could not immediately pay the official transcript processing fee and later threatened legal action and social media exposure.

According to the institution, he allegedly visited several offices, including the Admissions Office and Bursary Department, making similar threats.

Responding to claims that all school fees had already been paid, the university said the student still had an outstanding balance of N500,000 from a total tuition obligation of N3.5 million for the 2025/2026 academic session.

“It is not true that all fees have been paid. They have an outstanding of N500,000,” the statement added.

The university further claimed that no payment had been received for transcript processing as of May 21, 2026.

“As at May 21, 2026, the university is yet to receive any payment from her for the purpose of any transcript processing,” the institution stated.

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Maduka University also denied claims that the Vice Chancellor personally discussed the transcript matter with the student’s parents, clarifying that all interactions took place strictly through the Registrar’s office, which supervises transcript processing through the university records unit.

On allegations of arbitrary fee hikes, the institution insisted that reports circulating online were inaccurate.

According to the university, tuition and accommodation fees for returning medical students for the 2026/2027 academic session stand at N4,010,000 and not N4.5 million as claimed in the viral video.

The university said the new academic session had not yet commenced and argued that its fees remain among the lowest charged by private medical universities in Nigeria.

“Her claim that we increase school fees annually and therefore have become unaffordable is false. We have maintained one of the lowest fee regimes among our contemporaries,” the statement added.

The institution also dismissed claims that the student involved was the best-performing student in her class, describing the assertion as inaccurate.

Addressing security concerns raised in the video, the Registrar said the university has never recorded any security breach since its establishment.

“It is false and unsubstantiated; we have never had any security breaches since the inception of the university,” the statement said.

The university accused Mrs Akhigbe of attempting to damage the institution’s reputation through social media influence and public pressure.

“Her intention is to use her social media influence to force the university to circumvent official protocol. It is surprising that a mother would use the education of her daughter to entertain her social media followers and drive traffic to her page,” the university stated.

Maduka University reaffirmed its commitment to professionalism, due process and adherence to academic standards in all administrative matters.

The institution also urged members of the public to rely on verified information from official channels rather than social media narratives.

Maduka University was founded by renowned businessman and Peace Group Chairman, Samuel Maduka Onyishi, as part of efforts to expand access to quality higher education in Nigeria.

The controversy has continued to generate mixed reactions online, with some social media users calling for greater transparency from private universities, while others argued that transcript release procedures are standard practice across many tertiary institutions.

Education stakeholders have meanwhile stressed the need for better communication between universities, students and parents to prevent similar disputes from escalating publicly.

Maduka University Denies Withholding Student Transcript, Fee Hike Claims in Viral Video