News
Over-billing, disregard for metering, community transformer problems top electricity consumers complaints – FCCPC
Over-billing, disregard for metering, community transformer problems top electricity consumers complaints – FCCPC
The Federal Competition and Consumer Protection Commission (FCCPC) has stated that the major complaints of electricity consumers against distribution companies (Discos) were problems relating to over-billing, disregard for metering, community transformer problems and others.
The Acting Executive Chairman of the FCCPC, Adamu Abdullahi stated this at the end of a four-day event meant to address problems of customers around the Ikeja Disco coverage area.
Abdullahi highlighted those complaints related to the power sector dominated the feedback received by the commission, prompting an increased urgency to organize the forum.
- He stated, “The major complaints received from all over the country is on over billing, community transformer problems, disregard of metering and regulations from NERC with respect to disconnection, energy tapping, tariff band classification.
- “Other issues also had to do with account reconciliation, adjustment bottlenecks, disconnection without notice, and billing before connection of the billed property with electricity.
- “These are issues that are very serious for consumers, and when they request reconciliation most time the DISCOs are not forthcoming.
- “That is why complaints are brought to the NERC and FCCPC, which is the last resort apart from the court.”
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Resolution of consumer complaints as fast as possible
Furthermore, he explained that the forum serves as a critical platform to unify all relevant parties, facilitating a space where consumer issues can be heard and addressed effectively and enjoined Discos to address customers complaints as fast as possible.
The FCCPC’s executive chairman stated that the organization would secure promises from electricity distribution companies (Discos) regarding specific timelines for resolving these complaints.
- He said, “They have the primary responsibility of offering services to their consumers and resolving these complaints.
- “The consumers should have confidence in their service providers and feel free to complain to them first because that is what the law says.
- “Our resolution is to resolve all these problems in these few days we are here or give a timeline to dispose of the complaints. If they fail, you are free to report to our Lagos office.
- “We give you the assurance that specifically we are here for you. Please free to use our services.
- “We are always on ground 24/7 to sort your problems. We will ensure that whoever that is not doing the right things is made to do what is right.”
He also noted that the commission succeeded in involving both the Nigeria Electricity Regulatory Commission (NERC) and the Nigerian Electricity Management Services Agency (NEMSA) in the forum, enhancing its effectiveness.
Over-billing, disregard for metering, community transformer problems top electricity consumers complaints – FCCPC
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News
Four-Storey Building Collapses in Enugu, Workers Trapped Inside
An early-morning building collapse in Enugu has left one person dead and four others injured after a four-storey structure under construction suddenly gave way in the Independence Layout area of the state.
The incident occurred around 6 a.m. on Sunday on Ogbalu Street, where workers were reportedly sleeping inside the construction site when the building collapsed.
Four workers were pulled from the debris alive and taken to the Enugu State Teaching Hospital for medical treatment.

Authorities said six people had been sleeping at the site before the incident, but one of them had reportedly stepped out shortly before the structure came down. The body of another victim was recovered from the rubble.
The rescue operation has drawn the involvement of several emergency and security agencies, including the National Emergency Management Agency, Nigerian Red Cross Society, State Emergency Management Agency, Enugu State Capital Territory Development Authority and the Police.
Officials are still working at the scene to determine whether anyone else may be trapped beneath the debris.

The cause of the collapse remains unknown as of the time of reporting.
The incident has also renewed questions about compliance with construction standards, site safety and the effectiveness of regulatory monitoring in Enugu.
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News
Adeleke Orders Arrests After Associate Ajagungbade Is Reportedly Killed in Ife
Osun State Governor Ademola Adeleke has directed security agencies to arrest anyone found to have been involved in the reported killing of his associate, Olamilekan Ajagungbade, popularly known as Emir Ajagungbade.
Ajagungbade was reportedly shot dead in Ile-Ife on Sunday amid a dispute connected to the leadership of a motor park.
Reacting to the incident, Adeleke ordered Commissioner of Police Ibrahim Zungura to take immediate action against those responsible. The directive was disclosed by the governor’s spokesperson, Olawale Rasheed.
The governor also ordered rival groups involved in the park dispute to leave the motor parks while security agencies work to restore calm.
“There will be no sacred cows as all culprits will be brought to book” Adeleke said, while urging residents to remain calm.
As part of his response, the governor announced plans to bring back the Park Management System across the state, saying an Executive Order would soon be issued to provide the legal backing for the arrangement.
The renewed system is expected to regulate the operation of motor parks and garages and address disputes over their management.
Ajagungbade was described in the report as a close associate of the governor and a member of the Accord Party.
The circumstances surrounding the shooting and the identities of those responsible had not been fully disclosed at the time of reporting.
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News
Police Arrest Two in Delta, Recover Guns, Daggers and Battle Axe
Two suspects are in police custody in Delta State following separate raids that resulted in the recovery of firearms, ammunition and other items, the state police command has said.
The latest operation involved the arrest of Chukwuka Nzete, also known as “Ododo”, in Isupe Community, Ndokwa West Local Government Area.
Police said Nzete was suspected of dealing in illegal firearms and alleged that he ran a shrine used to fortify suspected criminal elements.
Items recovered during a search of his residence included a pump-action gun, four dagger knives, a battle axe and pots containing substances suspected to be charms.
The command said detectives were investigating to establish the extent of Nzete’s activities and whether he had links with other criminal groups.
A separate operation also led to the arrest of Joel Iwomi, 36, in Umuebu, Obiaruku.
According to the police, Iwomi resisted attempts by operatives of the Command Anti-Cult Unit to enter his residence before officers eventually gained access and conducted a search.
The search allegedly produced a pump-action gun and 18 live cartridges.

Both suspects have been taken into custody while investigations continue.
The Delta State Commissioner of Police, Samuel E. Erale, said the command would continue efforts to keep illicit firearms away from criminal elements and prevent weapons capable of threatening public safety from circulating in the state.
He urged residents to cooperate with security agencies by reporting suspicious movements, illegal firearms and other criminal activities.
The police said information supplied by members of the public would be handled confidentially.
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