DID YOU KNOW? It is illegal for Ikeja Electric, AEDC to disconnect customers’ power without prior notice – Newstrends
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DID YOU KNOW? It is illegal for Ikeja Electric, AEDC to disconnect customers’ power without prior notice

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A serving distribution company (DisCo) is obliged by the law to notify its customers in writing prior to the disconnection of electricity service in Nigeria. Surprised, right?

This is according to the Nigerian Electricity Regulatory Commission (NERC) regulation on Connection and Disconnection Procedures for Electricity Service (CDPES).

The NERC, empowered by the Electric Power Sector Reform (EPSR) Act, 2005,  has an obligation to ensure that the electricity supply industry is efficiently run to satisfy electricity needs of Nigerians.

According to the EPSR Act, NERC is vested with the power to ‘establish appropriate consumers rights and obligations regarding the provision and use of electricity services amongst others.

WHEN A DISCO CAN DISCONNECT CUSTOMERS’ ELECTRICITY SUPPLY 

According to the CDPES regulation, a DisCo can disconnect supply when the customer refuses to pay the amount correctly billed, at the payment date.

This is dependent on the following factors:

  • The payment date must be clearly indicated on the bill for a DisCo to be eligible to disconnect its customer’s power supply.
  • The bill must have been delivered 10 working days before the payment deadline.
  • A DisCo must ensure that the payment date has not been superseded by a subsequent payment date issued to the same customer.

That’s not all.

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The distribution company must have checked its records to be sure that the bill had not been paid.

Also, the regulation stated that electricity supply could be disconnected if the customer refuses to provide acceptable identification or security deposit, after the DisCo’s prior written notice.

HOW SHOULD A WARNING BE ISSUED BY A DISCO?

It is unlawful for a DisCo to barge into a customer’s premises to disconnect electricity without first writing to the supply address, even though the customer had outstanding bills before the disconnection date.

The regulation said that before disconnection, the DisCo must have issued a written warning, stating specifically that the customer’s electricity supply will be disconnected, if the payment is not remitted at the appropriate date.

The written warning must contain the date it was delivered to the customer’s address and a telephone number or address where the customer could call for assistance to pay the outstanding bill.

WHEN CAN A DISCO DISCONNECT CUSTOMERS’ ELECTRICITY SUPPLY WITHOUT NOTICE?

The provision stated that a customer’s electricity supply can be disconnected without notice only on three grounds.

When a customer is illegally connected to the DisCo’s network, the company could disconnect the power supply without notice.

Also, when the customers’ installation is deemed to be dangerous to the DisCo’s network, the quality of supply to other customers, it would be justifiable to cut off the electricity supply of such customers.

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WHAT A DISCO SHOULD DO WHEN A CUSTOMER’S METER CANNOT BE ACCESSED 

According to NERC’s provision, due to omission by the customer, a meter in the premises of a customer cannot be read for three consecutive times, the serving DisCo could disconnect power supply.

The regulation stated further that this could be done only after the customer has been informed of the meter inaccessibility by written notice or telephone contact. This notification must include a request for the client to provide an access arrangement.

Furthermore, the provision said that the DisCo should proceed to issue a warning notice to the customer, stating that unless access is granted, in not less than 10 working days, electricity will be disconnected.

WHAT HAPPENS WHEN A CUSTOMER’S ELECTRICITY SUPPLY IS DISCONNECTED 

The Act noted that the DisCo has an obligation to notify its customer in writing — stating the date, time and reason for the disconnection. Also, the DisCo should inform its client about steps to take for reconnection.

FINE FOR WRONGFUL DISCONNECTION 

The Act stated that if a DisCo wrongfully disconnects its customer’s power supply, it would have to pay a penalty fee every day or part of a day for the period of wrongful disconnection.

The DisCo would be mandated to pay a daily fee of N1,000 for residential buildings, N1,500 for commercial buildings and N2000 for industrial and special customer classifications.

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NNPC hints petrol may rise above N1,000/litre, releases fresh price list

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NNPC hints petrol may rise above N1,000/litre, releases fresh price list

The Nigerian National Petroleum Company Limited (NNPCL) has hinted that the price of premium motor spirit (PMS), also known as petrol, may rise above N1,000 per litre in its retail stations.

In a notice on Monday, NNPC Ltd released estimated prices of petrol (obtained from the Dangote Refinery based on September 2024 pricing) in its retail stations across the country.

According to the notice, the estimated pump prices include Lagos, N950 per litre; Sokoto, N992 per litre; Oyo, N960 per litre; Kano, N999 per litre; Kaduna, N999 per litre; FCT, N992 per litre; Rivers, N980 per litre; and Borno, N1019 per litre.

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The company said in line with the provisions of the Petroleum Industry Act (PIA), petrol prices are not set by the government, but negotiated directly between parties.

“The NNPC Ltd can confirm that it is paying Dangote Refinery in USD for September 2024 PMS offtake, as Naira transactions will only commence on October 1st, 2024.

“The NNPC Ltd assures that if the quoted pricing is disputed, it will be grateful for any discount from the Dangote Refinery, which will be passed on 100% to the general public.” the notice said.

NNPC hints petrol may rise above N1,000/litre, releases fresh price list

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Dangote Refinery: Tinubu committee to announce petrol price on October 1

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Dangote Refinery: Tinubu committee to announce petrol price on October 1

Dangote Group has responded to reports claiming that it sold premium motor spirit (PMS) to the Nigerian National Petroleum Company Limited (NNPCL) at N898 per litre, calling the reports “misleading and malicious.”

In a statement issued by Chief Branding and Communication Officer Anthony Chiejina, Dangote Group did not confirm the specific price at which the product was sold, only stating that it was sold in dollars.

Olufemi Soneye, the NNPCL’s chief spokesperson, had previously stated that the company purchased the PMS at N898 per litre, correcting an earlier report that suggested the price was N760 per litre.

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Dangote’s statement criticized Soneye’s report as intentionally misleading, aimed at undermining the achievement of the Dangote Refinery’s recent milestone in addressing Nigeria’s energy challenges. The statement urged Nigerians to disregard the misleading claims and wait for the official price announcement from the Technical Sub-Committee on Naira-based crude sales to local refineries, which will be made on October 1, 2024.

The statement further emphasized that the refinery sold the product to NNPCL in dollars, offering significant savings compared to current import prices, and reassured that the refinery would help alleviate fuel scarcity across Nigeria by ensuring availability in every local government area.

Dangote Refinery: Tinubu committee to announce petrol price on October 1

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JUST IN: Northern regions to pay more for petrol after NNPC announces Dangote price

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Dangote Refinery, Aliko Dangote

JUST IN: Northern regions to pay more for petrol after NNPC announces Dangote price

The Nigerian National Petroleum Company Limited (NNPCL) has announced that petrol sourced from the Dangote Refinery will be sold at prices exceeding N1,000 per litre in northern Nigeria.

According to a statement by NNPC spokesperson Olufemi Soneye, the cost of petrol could reach N1,019 per litre in Borno State and N999.22 in cities such as Abuja, Sokoto, and Kano.

In contrast, the price for petrol in southern regions, including Oyo and Rivers states, will be approximately N960 per litre. Lagos and its surrounding areas will see the lowest price, set at N950 per litre.

The announcement, made in a statement titled ‘NNPC Ltd Releases Estimated Pump Prices of PMS from Dangote Refinery Based on September 2024 Pricing’, provides an overview of the anticipated retail prices across the country.

“The NNPC Ltd has released estimated prices of Premium Motor Spirit, also known as petrol (obtained from the Dangote Refinery) in its retail stations across the country.

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“The NNPC Ltd also wishes to state that, in line with the provisions of the Petroleum Industry Act, PMS prices are not set by the government, but negotiated directly between parties at an arm’s length,” he stated.

The company explained that the product it loaded on Sunday was paid for in dollars.

“The NNPC Ltd can confirm that it is paying Dangote Refinery in USD for September 2024 PMS offtake, as naira transactions will only commence on October 1, 2024.

“The NNPC Ltd assures that if the quoted pricing is disputed, it will be grateful for any discount from the Dangote Refinery, which will be passed on 100 per cent to the general public,” the statement added.

He stated that the estimated pump prices of PMS were obtained from the Dangote Refinery and will be across NNPC retail stations in the country, based on September 2024 pricing.

Recall that the Dangote Group had disagreed with the NNPC on Sunday that it was selling PMS at N898, but it failed to release its price list.

JUST IN: Northern regions to pay more for petrol after NNPC announces Dangote price

(Punch)

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