News
CBN directs banks to refund failed ATM transactions within 48 hours
CBN directs banks to refund failed ATM transactions within 48 hours
The Central Bank of Nigeria (CBN) has directed Deposit Money Banks and other financial institutions to refund customers for failed Automated Teller Machine (ATM) transactions within 48 hours, in a sweeping reform aimed at protecting consumers and restoring confidence in the banking system.
The directive is contained in a draft guideline issued by the apex bank on Saturday, titled “Exposure of the Draft Guidelines on the Operations of Automated Teller Machines in Nigeria.”
The document, signed by Musa I. Jimoh, Director of the Payment System Policy Department, was distributed to banks, payment service providers, card schemes, and independent ATM deployers, with a request for stakeholder feedback by October 31, 2025.
According to the proposal, botched “on-us” transactions, in which clients utilize their own bank’s ATM, must be reversed immediately. If technical problems prohibit immediate reversal, the bank must manually repay the customer within 24 hours.
Refunds for “not-on-us” transactions using ATMs from other banks must be processed within 48 hours.
“Customers must not be made to suffer for failed transactions caused by system errors or network failures,” the circular stressed.
In a significant shift, the CBN ordered that banks and ATM acquirers use technology that automatically reverses failed or partial transactions, eliminating the need for clients to file complaints.
Institutions that hold client cash owing to unsuccessful disbursements must immediately reconcile and restore balances.
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According to the apex bank, these measures respond to popular dissatisfaction with delayed refunds and poor customer service and are part of a larger effort to strengthen consumer safety and reliability and modernize Nigeria’s payment infrastructure in accordance with global standards.
The recommendations will also restructure ATM operations across the nation. Banks and card issuers must now deploy at least one ATM for every 5,000 active cards, with staggered targets of 30% compliance in 2026, 60% in 2027, and full compliance by 2028. Any future ATM deployment, relocation, or decommissioning must first be approved by the CBN.
ATMs must be equipped with anti-skimming equipment and CCTV cameras, as well as placed in enclosed or well-lit places, to assure their safety.
Machines are expected to follow Payment Card Industry Data Security Standards, keep audit records, and provide functional helpdesk contacts. At least 2% of all ATMs must provide tactile symbols for visually challenged consumers.
ATMs must also dispense cash before returning cards, offer free PIN changes, produce receipts for all transactions except balance inquiries, display clear transaction costs, dispense only clean banknotes, and provide backup power to reduce downtime.
Downtime cannot exceed 72 consecutive hours, after which operators must notify the public of the cause and estimated restoration time.
The CBN will enforce compliance through regular audits, on-site inspections, and monthly reports from ATM operators detailing deployments and locations. Defaulting institutions may face sanctions, though fines were not specified.
The overhaul was necessary due to rising complaints about failed transactions, cyber fraud, and declining service quality. The goal is to build a payments system that works seamlessly for everyone, including urban areas.
Nigeria’s electronic payments ecosystem has expanded significantly in recent years, with 200 million cardholders and an increasing reliance on digital banking, but network failures, insufficient infrastructure, and delayed reversals have continued to erode trust.
The new guidelines, which come eight months after the modification of ATM fees, are expected to improve service delivery and transaction security and hold banks accountable.
Stakeholders are urged to provide feedback ahead of the final policy approval, which could go into effect by the end of the year.
CBN directs banks to refund failed ATM transactions within 48 hours
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Education
Oyo Muslim Leaders Receive Saudi Delegation, Intensify Drive for Muslim College of Nursing
Oyo Muslim Leaders Receive Saudi Delegation, Intensify Drive for Muslim College of Nursing
OYO, August 1, 2026 – Muslim leaders in Oyo Kingdom on Saturday received a high-powered delegation from the Kingdom of Saudi Arabia in a visit that underscored growing collaboration in education, healthcare and Islamic development, with renewed commitment towards the establishment of a Muslim College of Nursing in Oyo.
The delegation was accorded a warm reception at a gathering attended by prominent Islamic scholars and community leaders from Oyo Land.
Among the dignitaries present were the Grand Chief Imam of Oyo Land, Fadhilatu Shaykh Imam Bilaal Husayn Akinola Akeugberu; Ash-Shaykh Sulayman Akhyar, who served as the special guest; Ash-Shaykh Mainasaro, the Ameerul Muslimeen; the Aare Musulumi of Oyo Land, Alhaji Adebayo Kamarise; the Chairman of the Muslim Community of Oyo Land; Khalifa Hasbunallah Al-Oyowiyy; and several other religious leaders and stakeholders.
The gathering focused on mobilising support for the proposed Muslim College of Nursing, an initiative aimed at expanding access to quality healthcare education while promoting excellence in professional training within the Muslim community.
In his welcome address, the Grand Chief Imam of Oyo Land, Shaykh Bilaal Husayn Akinola Akeugberu, expressed appreciation to the Saudi delegation and other distinguished guests for identifying with the vision of establishing the institution. He described the proposed college as a strategic investment in human capital development that would benefit not only Muslims but the wider society.
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Also present at the event were the Muslim Ummah of Oyo Land and Fadhilatu Shaykh Dr. Rofeeu Adisa Ballo, who joined other leaders in reaffirming their commitment to ensuring the successful establishment and growth of the proposed college.
Speakers at the event stressed the importance of strengthening educational and healthcare institutions capable of producing highly skilled professionals while nurturing moral and ethical values rooted in Islamic teachings.
Special prayers were offered for the success of the proposed institution, with participants praying that Almighty Allah bless the sponsors, donors, scholars and all individuals contributing to the realisation of the project.
The visit also featured discussions on strengthening the longstanding relationship between the Muslim community in Oyo Kingdom and the Kingdom of Saudi Arabia. Participants emphasised the need for sustained cooperation in religious, educational and humanitarian programmes aimed at advancing the welfare of the Muslim Ummah.
In a symbolic gesture that drew commendation from attendees, the Grand Chief Imam granted approval for the head of the Saudi delegation to lead the Jumu’ah prayer at the Oyo Central Mosque, Akesan.
The honour, according to participants, reflected the spirit of Islamic brotherhood, mutual respect and unity among Muslims across national boundaries.
Addressing the gathering, the Chief Imam reiterated that Islam encourages peace, dialogue and cooperation among believers, urging Muslim communities around the world to work together in promoting justice, harmony and understanding.
He said such partnerships remain essential to addressing contemporary challenges through education, religious enlightenment and community development.
Responding on behalf of the delegation, its leader expressed gratitude to the Chief Imam, traditional Muslim leadership and the people of Oyo for the warm reception accorded the visitors.
He described the opportunity to lead the Jumu’ah prayer as a great honour and reaffirmed Saudi Arabia’s commitment to strengthening religious cooperation and supporting initiatives that promote peace, unity, education and mutual understanding among Muslims.
The delegation noted that collaborations centred on education and healthcare development would contribute significantly to the growth of Muslim communities and the overall advancement of society.
The event concluded with prayers for enduring peace, stability and prosperity in Nigeria, Saudi Arabia and the global Muslim Ummah.
Participants described the visit as a landmark engagement that not only reinforced the bonds of brotherhood between Oyo Muslims and their Saudi counterparts but also provided renewed momentum for the actualisation of the Muslim College of Nursing, which they said would serve generations of students and healthcare professionals.
Oyo Muslim Leaders Receive Saudi Delegation, Intensify Drive for Muslim College of Nursing
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News
CJN orders lawyers to stop using ‘Barrister’ before their names
News
FG to phase out electricity subsidy from 2027 as power sector debts rise
FG to phase out electricity subsidy from 2027 as power sector debts rise
The Federal Government has announced plans to gradually phase out electricity subsidies from 2027 as part of efforts to address rising debts in the power sector, improve financial sustainability and strengthen electricity supply across the country.
Minister of Power Joseph Tegbe disclosed the plan during a media interactive session on Friday, saying the government would introduce the changes gradually while ensuring that Nigerians continue to have access to electricity.
Tegbe said the Federal Government had received a mandate from President Bola Tinubu to clear outstanding debts in the electricity industry and establish a sustainable system that would prevent the accumulation of new obligations.
“We have the mandate of Mr President to clear the legacy debt and come up with sustainable structures to make sure this doesn’t pile up any more,” the minister said.
He expressed confidence that the government would bring an end to the current electricity subsidy arrangement in 2027 while working to improve the quality and reliability of power supply.
“I promise you, next year, by God’s grace, we will put a stop to this so-called subsidy in the power sector,” Tegbe said.
The minister assured consumers that the planned reforms would not result in a loss of access to electricity services.
According to him, the government’s objective is to reduce the financial burden created by the subsidy system while improving the performance of the electricity sector.
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“Mr President, we will not deprive Nigeria of anything. We’ll make sure Nigerian consumers continue to have power and improve power services,” he added.
Tegbe also stated that there was no immediate plan to increase electricity tariffs, despite concerns that the proposed phase-out of subsidies could lead to higher electricity bills.
However, the minister did not provide details on the timetable for the subsidy withdrawal, the categories of consumers that may be affected or the measures that would be introduced to protect low-income and vulnerable households.
The planned reform comes amid growing concerns over the financial challenges facing Nigeria’s electricity industry.
The Federal Government previously estimated the cost of electricity subsidies at about ₦3 trillion as of February 2024, while power generation companies, known as GenCos, have continued to report significant unpaid obligations.
The Association of Power Generation Companies has said electricity generation companies are owed about ₦6.5 trillion, raising concerns about the financial health of the sector and its ability to sustain electricity generation.
The outstanding debts include unpaid invoices and other obligations linked to electricity supplied to the national grid.
To address the problem, President Tinubu recently approved a ₦4 trillion power sector debt reduction programme aimed at settling verified legacy debts and improving liquidity across the electricity value chain.
The programme is expected to support the payment of outstanding obligations owed to power generation companies and other participants in the sector.
In January 2026, the Federal Government issued an inaugural ₦501 billion bond under the Presidential Power Sector Debt Reduction Programme.
The bond was designed to help settle verified debts owed to electricity generation companies and support efforts to stabilise the sector.
On July 20, the government announced a second tranche of about ₦729 billion to settle additional verified debts owed to power generation companies.
The debt-settlement programme is expected to reduce financial pressure on electricity producers and improve their capacity to maintain operations, pay gas suppliers and invest in power infrastructure.
The proposed subsidy phase-out also aligns with recommendations by the International Monetary Fund (IMF), which has encouraged Nigeria to gradually reduce broad electricity subsidies and adopt more targeted support for households that need assistance.
Supporters of the reform argue that reducing subsidies could improve the financial viability of the electricity market, attract private investment and help power companies maintain and expand infrastructure.
However, consumer groups and businesses have raised concerns that higher electricity costs could increase financial pressure on households and raise operating expenses for companies.
The impact of the proposed reform may depend on the government’s ability to improve electricity supply, expand access to prepaid meters, reduce estimated billing and ensure that consumers receive better services.
Earlier this year, President Tinubu also directed ministries, departments and agencies to apply existing electricity laws in determining how subsidy costs should be shared among the federal, state and local governments in the 2026 budget.
The move is expected to support a more coordinated approach to electricity financing following reforms that expanded the role of state governments in electricity generation, transmission and distribution.
As the 2027 target approaches, the Federal Government is expected to provide more details on the implementation framework, consumer protection measures and the steps that will be taken to prevent the reforms from causing undue hardship.
The government will also face growing pressure to ensure that improvements in electricity generation, transmission and distribution accompany the gradual withdrawal of subsidies.
For many consumers, the success of the policy may ultimately be measured by whether it delivers more reliable electricity, fair billing, improved customer service and better value for money.
FG to phase out electricity subsidy from 2027 as power sector debts rise
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