NERC Orders Compensation for Band A Customers Over Power Supply Shortfalls

The Nigerian Electricity Regulatory Commission (NERC) has approved a special compensation package for eligible Band A electricity customers affected by power supply shortfalls between February and March 2026.

The regulator announced the measure in a public notice issued on Thursday, citing widespread generation constraints that prevented electricity Distribution Companies (DisCos) from meeting the minimum service levels promised to some Band A customers during the period.

According to NERC, the disruptions were largely triggered by inadequate gas supply as well as vandalism of critical gas and transmission infrastructure, factors it said were beyond the control of the DisCos.

Under the directive, Band A feeders that maintained an average daily supply of between 18 and 20 hours will continue to receive compensation under the existing framework contained in Addendum No. NERC/2024/003, covering both Maximum Demand (MD) and Non-Maximum Demand (Non-MD) customers.

For feeders that recorded less than 18 hours of daily electricity supply, NERC ruled that they would not be downgraded during the affected period.

Instead, eligible Non-MD customers will receive compensation equivalent to 20 per cent of the approved February 2026 energy cap for their feeders, while MD customers will receive credits equal to 20 per cent of the average energy billed per MD customer in February 2026.

The commission said prepaid customers would receive the compensation through energy token credits, while postpaid customers would benefit through adjustments to their electricity bills.

NERC directed all DisCos to complete compensation for February 2026 by May 31, 2026, and for March 2026 no later than June 30, 2026.

The regulator also barred DisCos from using the compensation to offset outstanding customer debts and instructed them to clearly communicate the value and period of the credits granted to beneficiaries.

Reaffirming its commitment to consumer protection, NERC said it would continue to monitor implementation of the directive and verify compliance across the industry to ensure that all eligible customers receive the compensation due to them.

The commission added that the intervention is aimed at safeguarding consumer interests while supporting the stability and long-term sustainability of the Nigerian Electricity Supply Industry.

Petrol Prices Fall Nationwide as Dangote Refinery Cuts Ex-Depot Rate

Nigeria’s petrol prices have begun to decline across several parts of the country after Dangote Refinery announced a fresh reduction in its ex-depot price of Premium Motor Spirit (PMS), raising hopes of further relief for motorists and businesses grappling with high fuel costs.

The 650,000 barrels-per-day refinery reduced its ex-depot petrol price from N1,275 per litre to N1,250 per litre, while also lowering the ex-depot price of diesel from N1,800 per litre to N1,700 per litre. The company attributed the latest adjustment to a decline in global crude oil prices and its commitment to making refined petroleum products more affordable for Nigerians.

The development has already triggered price reductions at several filling stations, particularly in Lagos and Ogun states, where some marketers are now selling petrol below N1,300 per litre.

Checks along the Mowe-Ibafo axis of the Lagos-Ibadan Expressway showed that marketers moved swiftly to adjust pump prices following the refinery’s announcement. MRS stations reduced petrol prices to N1,286 per litre, while NIPCO and Heyden sold at N1,290 per litre. SGR outlets adjusted their pump price to N1,297 per litre.

The downward trend was also noticeable in the diesel market, where several stations reduced prices to around N1,800 per litre from previous levels of about N1,900 per litre.

However, not all retailers have fully reflected the latest reduction. Some outlets operated by the Nigerian National Petroleum Company Limited (NNPC) were still selling petrol above the N1,300 mark. In Ibafo, NNPC stations dispensed fuel at N1,305 per litre, while Mobil and Asharami stations sold at N1,310 and N1,320 per litre respectively.

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Industry observers believe the latest move by Dangote Refinery could lead to additional price adjustments nationwide as marketers exhaust existing inventories and take delivery of products purchased at the new rate.

The reduction comes after months of sustained pressure on consumers following a sharp rise in fuel prices. Petrol prices had surged from around N830 per litre to over N1,300 per litre in many parts of the country as global crude oil prices climbed above $115 per barrel amid tensions involving the United States and Iran.

Energy analysts say increasing local refining capacity is beginning to reshape Nigeria’s downstream petroleum market. Since commencing large-scale operations, Dangote Refinery has emerged as the country’s dominant fuel supplier, significantly reducing dependence on imported petroleum products and introducing stronger competition among marketers.

The latest price cut is expected to provide some relief to households and businesses struggling with rising transportation, logistics and production costs. Many Nigerians are also hoping that continued declines in global crude prices and improved local supply will force further reductions in pump prices in the coming weeks.

Stakeholders, however, caution that future petrol price movements will continue to depend on global oil market trends, foreign exchange stability, transportation costs and overall supply conditions within the domestic market.

For now, motorists are beginning to enjoy modest savings at the pump, with the prospect of more competitive pricing as marketers respond to changing market realities.

Petrol Prices Fall Nationwide as Dangote Refinery Cuts Ex-Depot Rate

40 Million Nigerians Await MTN as Airtel, Glo Bring Back Airtime Loans

Airtime lending services in Nigeria are making a strong comeback after weeks of uncertainty. The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has confirmed that 40 million subscribers will soon regain full access to emergency credit facilities. This development follows Airtel Nigeria’s decision to restore its airtime credit service and the Federal Competition and Consumer Protection Commission’s (FCCPC) suspension of the controversial DEON Regulations 2025. For millions of prepaid and low-income users, these small airtime advances are a daily lifeline for communication and economic survival.

Airtel Nigeria and Globacom (Glo) have fully restored their airtime lending services after a six-week suspension. Ayo Stuffman, chairman of the Wireless Application Service Providers Association of Nigeria (WASPAN), confirmed on Monday, May 25, 2026, that the services in question are already active on Airtel and Glo. In contrast, MTN Nigeria has yet to resume the service. The return follows a decision by the FCCPC to suspend enforcement of its controversial DEON Regulations 2025 after a court order halted implementation. The suspension had disrupted services such as ‘Borrow Me Credit’ and other airtime advance platforms used by millions of Nigerians, especially low-income subscribers who rely on small airtime loans during emergencies or temporary cash shortages.

ALTON Chairman Gbenga Adebayo has stated that the regulatory landscape is now sufficiently clear for operators to resume operations. He commended Airtel for taking the lead in restoring access to subscribers, noting that the regulatory environment is now clear and that full restoration is imminent. Adebayo emphasized that the courts have spoken, the FCCPC has acted responsibly, and two of the four major operators have already restored services. He added that there is no ambiguity left, and the association expects every operator to act with the urgency their subscribers deserve.

The disruption began in April 2026 after the FCCPC classified airtime credit as a consumer lending product under its DEON Regulations 2025. The move prompted MTN Nigeria, Airtel, Globacom and T2mobile to suspend services. Nigeria’s airtime credit market is estimated at N300 billion to N400 billion annually. Adebayo argued the suspension showed airtime credit is a critical economic infrastructure, not a typical financial product. He explained that what this episode demonstrated is that airtime credit is not a financial product in the way regulators initially characterised it. He described it as economic infrastructure that approximately 40 million people use regularly, with the vast majority of them at the base of the economy. He warned that removing that infrastructure, even temporarily, had consequences that went far beyond the telecom sector.

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The turning point came when the Wireless Application Service Providers Association of Nigeria (WASPAN) filed a lawsuit challenging the FCCPC’s authority. Justice A.L. Allagoa of the Federal High Court, Lagos, issued an ex parte order restraining the FCCPC from enforcing the framework, while Form 49 contempt proceedings were reportedly initiated against the Commission’s Executive Vice Chairman, Tunji Bello. In a statement on Friday, May 22, 2026, FCCPC Director of Corporate Affairs, Ondaje Ijagwu, confirmed the Commission’s compliance with the court order. Ijagwu stated that as a law-abiding institution, the Commission, in deference and in obedience to the rule of law, hereby suspends the implementation and the enforcement of the DEON Regulations 2025. Despite the temporary suspension, the FCCPC signalled plans to challenge the ruling, stating that its legal team had been instructed to contest both the court order and the competence of the suit filed against it. The Commission had earlier claimed it received more than 11,000 consumer complaints linked to digital lending operations, which partly motivated its regulatory push.

With Airtel and Globacom already back online, attention has shifted to MTN Nigeria, which serves over 95 million subscribers. MTN’s Chief Corporate Services and Sustainability Officer, Tobechukwu Okigbo, explained that the operator needs further legal clarity before restoring services. Okigbo stated that in terms of what needs to happen for them to resume the airtime advance service, there are essentially two conditions. First, they would require either a court ruling that sets aside the regulations empowering the FCCPC to license, which has not happened. Second, they would need a clear directive instructing them to reinstate the service.

For subscribers on Airtel and Glo, accessing emergency credit is now straightforward. Users can simply dial the harmonized USSD code *303# and select the “Borrow Credit” or “Airtime Advance” option. They can then choose their desired loan amount, which is repaid automatically on their next recharge. MTN subscribers, however, will continue to see an error message until the company decides to restore the service.

ALTON has used this episode to call for stronger coordination between the FCCPC and the Nigerian Communications Commission (NCC) to avoid future regulatory clashes. Adebayo noted that the recent disruption highlighted the importance of airtime credit services to millions of Nigerians, particularly those in lower-income communities who rely on the facility to stay connected. He argued that the FCCPC’s consumer protection mandate and the NCC’s telecom regulatory mandate can coexist without either displacing the other. The lesson, according to him, is that Nigeria’s regulatory agencies need formal coordination protocols for services at the intersection of telecommunications and financial products. He stated that ALTON is ready to participate in that conversation and urged both agencies to begin it without delay.

Looking ahead, the final outcome of the court battle will determine the future regulatory control of Nigeria’s fast-growing digital credit ecosystem. If the court rules in favor of the telecom operators, MTN will likely restore services quickly, and the NCC will retain oversight of airtime lending. If the FCCPC wins, stricter digital lending rules may apply, including licensing requirements, interest rate caps, and consumer complaint mechanisms. For now, Airtel and Glo subscribers can breathe easier knowing their emergency credit line is back. Millions of MTN users, however, must wait for either a court ruling or a clear directive before they can once again borrow airtime to stay connected.

40 Million Nigerians Await MTN as Airtel, Glo Bring Back Airtime Loans