United Nigeria Airlines finally apologises to passengers after NCAA lifts suspension – Newstrends
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United Nigeria Airlines finally apologises to passengers after NCAA lifts suspension

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United Nigeria Airlines finally apologises to passengers after NCAA lifts suspension

 

United Nigeria Airlines has apologised to its passengers taken to Asaba instead of Abuja lady week due to miscommunication between the crew and control tower.

The apology came after the Nigerian Civil Aviation Authority (NCAA) announced the lifting of suspension it imposed on operations of the airlines’ wet lease aircraft.

The NCAA made the announcement in a letter signed by Ibrahim Dambazau, its director of operations, licensing and training on Friday.

On Sunday, a United Nigeria Airlines aircraft which departed Muritala Muhammad International Airport, Lagos, en route to Abuja, diverted to Asaba, Delta State.

In its defence a few hours after the incident, United Nigeria said the flight was diverted to Asaba as a result of bad destination weather.

On Tuesday the NCAA began an investigation into the airline’s two wet lease aircraft resulting in a suspension of operations.

In its latest response in a statement, the airline apologised to the passengers for the experience and expressed their gratitude for their understanding during the period.

“We are pleased to announce the lifting of the suspension placed on our ‘Part G’ operations specifications which affected one of our aircraft,” the airline said.

“We want to express our deepest gratitude to you for keeping faith with us and for your understanding during this period.”

Providing the result of the investigation in the letter referenced NCAA/DOLT/UNA/Vol.02523, NCAA cited that the incident was due to a lack of “adequate liaison” between the lessor’s OCC (operation control centre) and lessee’s OCC which has also omitted appropriate flight briefing from the point of departure.

The authority also said there was non-adherence to the approved filed air traffic control (ATC) flight plan.

The authority also gave recommendations to the airline, adding that both cockpit and cabin crew should hold appropriate briefings before flight and procedures should be strictly adhered to by both the lessor and the lessee’s OCC.

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Updated: We’ll resume Lagos-Dubai flights on October 1, says Emirates

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Updated: We’ll resume Lagos-Dubai flights on October 1, says Emirates

Emirates Airlines on Thursday announced that its flight operations to Nigeria would resume on October 1, 2024.

It said this in a statement, “The service will be operated using a Boeing 777-300ER. EK783 will depart Dubai at 0945hrs, arriving in Lagos at 1520hrs. The return flight EK784 will leave Lagos at 1730hrs and arrives in Dubai at 0510hrs the next day.

“Tickets can be booked now on Emirates.com or via travel agents.”

It quoted Emirates’ Deputy President and Chief Commercial Officer, Adnan Kazim, as saying the Lagos-Dubai service has traditionally been popular in Nigeria.

“We thank the Nigerian government for their partnership and support in re-establishing this route and we look forward to welcoming passengers back onboard,” Kazim said.

Minister of Aviation and Aerospace Development, Festus Keyamo, on Wednesday said the Emirates Airlines had given a definite date to resume flight operations to Nigeria and would make the announcement in a matter of days.

Emirates Airlines suspended flight operations to Nigeria in October 2022 over its inability to repatriate its $85 million revenue trapped in Nigeria.

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Dana Air lays off workers amid govt audit

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Dana Air lays off workers amid govt audit

Dana Air has sacked some of its workers amid an operational audit being conducted and by the Nigerian regulatory authorities.

Dana disclosed this through its head of corporate communications, Kingsley Ezenwa, in a statement on Saturday, May 11.

The audit coming after some incidents is to ensure the airline complies with necessary standards and regulations.

Ezenwa stated, “In light of the ongoing audit, Dana Air has made the decision to temporarily disengage some staff members pending the conclusion of the audit.

“This decision has been made to ensure efficient management of resources and to facilitate a thorough review of operational procedures.”

He said the management appreciated the sacked workers’ resilience and dedication and recognised the difficulties they had faced.

Ezenwa also said that the airline pledged to provide updates and support for its staff members throughout the audit process.

He said the airline had commenced talks with lessors and was engaging stakeholders on the progress made so far.

“Dana Air therefore urges for calm and understanding from our very dedicated staff for their altruism,” he added.

The Nigeria Civil Aviation Authority (NCAA) recently suspended the Air Operator Certificate (AOC) of Dana Air after one of its aircraft skidded off the runway at the Murtala Muhammed Airport, Lagos State.

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Air Peace gets court order to answer queries on aircraft operations

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Air Peace gets court order to answer queries on aircraft operations

A Lagos State High Court has ordered Air Peace to respond to questions brought by the Foundation for Investigative Journalism in a libel suit No. LD/ADR/4833/23 filed by the airline on October 12, 2022, regarding its aircraft operations from Lagos to Anambra State.

Air Peace insisted that it followed safety standards and practices in accordance with relevant regulations and policies.

It questioned the FIJ’s interrogations of its aircraft and flight operations, calling them “scandalous and irrelevant” to the libel case.

FIJ was dissatisfied with Air Peace’s responses to the queries and filed an application to compel them to adequately explain the objections.

Justice Kudiarat Jose upheld the argument of FIJ, represented by its counsel, Abimbola Ojenike and Jesulayomi Oyelami of Slingstone LP, stating that the questions requesting the details of the first two aircraft designated to convey passengers were relevant to the facts in issue, related to the defendant’s case, and capable of proving that the defendants were correct.

As a result, the court ordered Air Peace to respond to questions 1, 4, and 7 of the defendant’s interrogation within seven days of receiving the order.

The questions are: ‘Provide a comprehensive description and specification of the aircraft 5N-BUL initially scheduled for the operation of Flight P47336 on October 12, 2022. The description should include the make, year, engine type, and service information, including the most recent aircraft maintenance checks conducted prior to Flight P47336 on October 12, 2022, particularly but not limited to any faults or repairs on the systems.’

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The airline is also to: ‘Provide comprehensive specifications of the technical issues discovered in the course of operation of Flight P47336 and the circumstances that led to the change of the aircraft from 5N-BUL to 5N-BQQ.’

The court also ordered the airline to: ‘Provide the comprehensive descriptions and specifications of the aircraft 5N-BQQ initially onboard the passengers for the operation of Flight P47336 on October 12, 2022.

‘The description should include make, year, engine type, and service information, including the most recent aircraft maintenance checks conducted prior to Flight P47336 on October 12, 2022, particularly but not limited to any faults or repairs on the systems.

The claim was deferred until May 23, 2024, for additional proceedings.

In October 2022, FIJ stated that passengers on an Air Peace flight from Lagos to Anambra escaped death after the engine failed three times at the takeoff point.

According to FIJ, the aircraft was supposed to take off at 11 a.m. but was delayed for two hours when the airline’s management announced that the jet originally booked for the Anambra flight had suddenly acquired an issue.

“The engine stopped three times, and there was no explanation until passengers asked to be allowed to leave the plane. The captain only gave a vague explanation when the passengers expressed their concerns. He said the DAC or something similar to that went off on us,” FIJ had quoted one of three sources as saying.

“This was supposed to be a substitute plane as the first couldn’t be used for technical reasons. If this lackadaisical attitude continues, I fear they may record a crash soon. If we had flown today, we likely would have crashed.”

Air Peace then filed legal action against FIJ, seeking N50 million in damages, N250 million in aggravated damages, and N5 million in legal fees.

Air Peace gets court order to answer queries on aircraft operations

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