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Normalcy restored after global IT outage disrupted airlines, banks operations

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Normalcy restored after global IT outage disrupted airlines, banks operations

DUBAI: Air passengers across the Arabian Gulf and around the world faced delays, cancellations and problems checking in as airports and airlines were caught up in a massive IT outage that also affected industries ranging from banks to media companies.

The travel industry was among the hardest hit with airports around the world, including Tokyo, Amsterdam, Berlin and several Spanish airports reporting problems with their systems and delays.

In Saudi Arabia’s capital city Riyadh, King Khalid International Airport reported disruptions on some flights, prompting authorities to set up a plan to use alternative systems.

The airport urged passengers to contact airlines before heading to the airport.

Saudi airline, flynas, apologized and reported disruptions in some flights, which led to take-off delays and slow online services

“The airline is currently working with the service provider and all concerned parties to fix the issue and provide alternative systems to ensure that operations resume as soon as possible,” flynas said in a statement.

“We also apologize to our guests for the confusion caused by this global outage that is beyond our control. We thank them for their understanding of this emergency circumstance.

“We affirm flynas’ commitment to preserving the rights of travelers and compensating them in accordance with the Customer Rights Protection Regulations of the General Authority of Civil Aviation,” it added.

The operator of Dubai International Airport, one of the world’s busiest airports and hub of Emirates airline, said on Friday the airport was operating normally again after a global system outage affected the check-in process of some airlines.

Saudi Arabia’s National Cybersecurity Authority issued a statement early Saturday saying that the impact of the outage to the Kingdom had been limited, adding that the authority has put in place exceptional measures to monitor threats and cyber risks and to respond to any cyber incidents if they occur.

Dubai Airports said in a statement the outage had impacted some airlines operating from terminals 1 and 2 but that the check-in process had been switched to an alternative system, which allowed normal processes to swiftly resume.

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Flydubai, which operates out of Terminal 2, said that its operations had not been impacted.

Etihad Airways, which operates from Abu Dhabi’s Zayed International Airport, similarly said it was operating normally but that there could be limited delays across its network.

In a statement, a spokesman for Wizz Air Abu Dhabi said the company was monitoring closely the ongoing situation with IT outages due to a third-party provider affecting the aviation sector worldwide.

“We advise that all passengers arrive at the airport at least three hours before their scheduled departure time.

“Our teams are working closely with the relevant stakeholders across our network to ensure a seamless travel experience for all our passengers. Thank you for your patience and co-operation.”

And Kuwait International Airport said some flights had been impacted by the outage.

Carriers, media companies, banks and telecoms firms around the world reported on Friday that system outages were disrupting their operations.

A spokesperson for the Dubai-based national carrier Emirates said they were aware of the global IT disruption and are monitoring the situation closely.

“At this time, there has been no impact on Emirates’ flight operations,” she added.

But warned: “There may be delays to some flight timings later today, due to knock-on effects from delayed departures from some airports around our network.”

“Customers can check our website and app for the latest flight information, and are advised to update their contact details on their booking.”

In a statement released on social media platform X, the UAE Ministry of Foreign Affairs said some of its systems had been impacted by the outage.

“Please be informed of a global technical issue that has affected some of the Ministry of Foreign Affairs’ electronic systems, including MoFA’s attestation service. We advise users to refrain from conducting any transactions until this issue is resolved,” the statement read.

International airlines, including Ryanair, Europe’s largest airline by passenger numbers, warned of problems with their booking systems and other disruptions.

The Saudi Data & AI Auhthority confirmed it had not been affected by the outage.

In a statement posted on X it said: “SDAIA confirms that its systems and the national systems hosted by it in the Kingdom are not affected by the technical failure that struck most countries of the world today.”

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In a statement, Crowdstrike holdings said it was actively working with customers impacted by a defect found in a single content update for windows hosts. “Issue has been identified, isolated and a fix has been deployed,” the statement said.

According to an alert sent by Crowdstrike to its clients and reviewed by Reuters, the company’s “Falcon Sensor” software was causing Microsoft Windows to crash and display a blue screen, known informally as the “Blue Screen of Death”.
The alert, which was sent at 0530 GMT on Friday, also shared a manual workaround to rectify the issue.

The Swiss Federal Office for Cyber ​​Security (BACS) confirmed that a faulty update or misconfiguration by cybersecurity firm CrowdStrike had led to international tech outages. “The BACS is aware of the outages mentioned and has received corresponding reports from various companies and critical infrastructures,” the BACS said in a statement.
“A faulty update or misconfiguration by CrowdStrike is leading to these system outages. The BACS is in contact with the companies affected.”

However, cybersecurity agencies said there was no information to suggest the outage was a cyber security incident.

The office of Australia’s National Cyber Security Coordinator Michelle McGuinness and France’s cybersecurity agency said there was no evidence that a global IT outage was caused by a cyberattack.

“The teams are fully mobilised to identify and support the affected entities in France and to understand… the origin of this outage,” the national cybersecurity agency (ANSSI) said, adding “There is no evidence to suggest that this outage is the result of a cyberattack.”
The outages rippled far and wide, wreaking havoc on global computer systems. Microsoft users worldwide, including banks and airlines, reported widespread outages, hours after the technology company said it was gradually fixing the issue which affected access to Microsoft 365 apps and services.

The UAE foreign ministry said the global cyber outage had affected some of its electronic systems and it advised users to avoid any transactions till the issue has been resolved. It urged citizens abroad to contact their airlines before heading to the airports to avoid delays.

The UAE’s Telecommunications and Digital Government Regulatory Authority issued a statement, warning Crowdstrike users of a “technical issue” with the “software update.”

“We advise users of the program to hold off on any updates or downloads of CrowdStrike software until the issue is resolved.”

Major travel disruptions

Major US air carriers including Delta, United and American Airlines grounded all flights early on Friday over a communication issue, according to the Federal Aviation Administration.

“All… flights regardless of destination” were grounded due to the “communication issues,” the FAA said in a notice to airlines.

The UK’s largest rail franchise was facing “widespread IT issues” on its four train lines said, warning of possible cancellations.
“We are currently experiencing widespread IT issues across our entire network”, the four lines operated by Govia Thameslink Railway (GTR) posted on X.

Other transport systems across the UK and Ireland faced similar IT issues, with Ryanair experiencing disruption due to “a global third party IT outage”.

British airports including London Luton and Edinburgh warned of longer waiting times for passengers because of the glitch, while Sky News television was temporarily off air.

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Passengers at Britain’s Edinburgh Airport were unable to use automated boarding pass scanners, and monitors at security displayed a message saying “server offline”, a Reuters witness reported.

Edinburgh Airport was checking boarding passes manually, the witness said.

A health booking system used by doctors in England was also offline, medical officials said on X on Friday.

The global outage was not being treated as a malicious act, a UK government security source said.
The source, speaking on condition of anonymity, said security experts were not treating it as a cyber-related security issue.

Similarly, passengers at Dusseldorf airport are facing disruptions to Eurowings’ check-in and boarding processes due to the malfunction.

Hong Kong Airport Authority said airlines affected by a Microsoft outage had switched to manual check-in and flight operations have not been affected.

Three Indian airlines announced disruptions to their booking systems on Friday, matching widespread technical problems reported by flight operators around the world.

“Our systems are currently impacted by a Microsoft outage,” budget carrier IndiGo said in a post on social media platform X, with airlines Akasa Air and SpiceJet also reporting technical issues.

Turkish Airlines cancelled 84 flights after the IT outage, while Air France said it also suffered IT disruption, but not at Paris airports.

Spanish airport operator Aena on Friday also reported a computer systems “incident” at all Spanish airports which may cause flight delays.

“We are working to solve it as soon as possible. Meanwhile, operations are continuing with manual systems,” the airport operator said in a post on X platform.

In Berlin, airport authorities have halted all flights until 10 a.m. (0800 GMT) due to a technical fault, a spokesperson said.

Earlier on Friday, airport operator BER said in a post on social media platform X that check-ins were delayed due to the error.

The spokesperson did not give details about the nature of the problem.

Amsterdam’s Schiphol Airport, one of Europe’s busiest hubs, was also affected by the global cyber outage, a spokesperson said.

“The outage has an impact on flights flying from and to Schiphol,” he said, adding that it was not yet clear how many flights were affected.

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The outage also wrought havoc on IT systems across Australia on Friday, with the country’s national broadcaster, its largest international airport, and a major telecommunications company reporting issues.

Australia’s National Cyber Security Coordinator said the “large-scale technical outage” was caused by an issue with a “third-party software platform.”

National broadcaster ABC said its systems had been crippled by a “major” glitch.

Photos posted online showed large queues forming at Sydney Airport, which said some airline operations and terminal services had been affected.

Some self-checkout terminals at one of the country’s largest supermarket chains displayed error messages.

Telecommunications firm Telstra also said some of its systems had been disrupted.

Major companies report outage

The website DownDectector, which tracks user-reported Internet outages, recorded growing outages in services at Visa, ADT security and Amazon, and airlines including American Airlines and Delta.

Microsoft 365 posted on X that the company was “working on rerouting the impacted traffic to alternate systems to alleviate impact in a more expedient fashion” and that they were “observing a positive trend in service availability.”

Australian outages reported on the site included the banks NAB, Commonwealth and Bendigo, and the airlines Virgin Australia and Qantas, as well as Internet and phone providers such as Telstra.

News outlets in Australia — including the ABC and Sky News — were unable to broadcast on their TV and radio channels, and reported sudden shutdowns of Windows-based computers.

Normalcy restored after global IT outage disrupted airlines, banks operations

ARAB NEWS with Agencies

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Trump unveils plan for US control of Strait of Hormuz, seeks payment for security

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Trump unveils plan for US control of Strait of Hormuz, seeks payment for security
US President Donald Trump

Trump unveils plan for US control of Strait of Hormuz, seeks payment for security

US President Donald Trump has announced plans for the United States to assume control of the strategically important Strait of Hormuz, declaring that Washington should be compensated for protecting one of the world’s busiest maritime trade routes as tensions with Iran continue to escalate.

Speaking during a telephone interview with Fox News’ Fox & Friends, Trump said the US would become the “guardian” of the Strait of Hormuz and ensure that the critical shipping lane remains open for international commerce.

“We’re going to keep the strait, and we’ll probably run it. We’ll become the guardian of the strait. Maybe we’ll call it the guardian angel of the strait. And we should be reimbursed for that,” Trump said.

The US president argued that countries benefiting from the security of the waterway should contribute financially to its protection.

“We’re going to guard it. We’re going to get paid for guarding it—a lot of money. We’re going to be reimbursed because the other nations are very wealthy. They’re on our side, and we can’t be expected to do that for nothing,” he added.

Trump later expanded on the proposal, suggesting that commercial cargo passing through the Strait of Hormuz could be subject to a 20 per cent transit charge to offset the cost of US security operations in the region.

His remarks came amid a sharp deterioration in relations between Washington and Tehran, following renewed military exchanges that have heightened fears of a wider regional conflict.

Iran recently announced the closure of the Strait of Hormuz, citing security concerns after a series of missile and drone strikes involving Iranian and US forces.

Tehran said commercial shipping through the strategic waterway would remain suspended until what it described as the restoration of “stability and calm.”

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Trump accused Iran of reneging on previous agreements designed to keep the waterway open for international navigation.

“We had a deal. It was a done deal, and then they broke it. They always break it. We’ve had 10 deals with these people, and so we’re just going to hit them very hard,” he said.

Meanwhile, Iran’s Islamic Revolutionary Guard Corps (IRGC) insisted that the only way to restore normal maritime traffic through the Strait of Hormuz is for the United States to halt its military operations in the Gulf.

The Iranian military warned that continued US intervention could further destabilise the region and disrupt global oil and gas supplies.

The latest confrontation follows several days of missile and drone attacks between the two countries, with Iran claiming responsibility for strikes on US military installations in the Gulf, while Washington launched retaliatory attacks on Iranian military targets.

The renewed hostilities have effectively undermined a temporary understanding reportedly reached between the two countries last month to reopen the Strait of Hormuz and reduce military tensions while diplomatic negotiations continued.

The Strait of Hormuz is regarded as one of the world’s most strategically significant maritime chokepoints, linking the Persian Gulf with the Gulf of Oman and the Arabian Sea.

An estimated 20 per cent of global seaborne crude oil and a substantial share of the world’s liquefied natural gas exports pass through the narrow waterway every day, making it indispensable to global energy markets.

Major oil-exporting countries, including Saudi Arabia, Iraq, Kuwait, Qatar and the United Arab Emirates, rely heavily on the route to transport crude oil and natural gas to international markets.

The renewed tensions have already sent global oil prices higher as investors worry that prolonged disruption of shipping through the Strait of Hormuz could tighten energy supplies, increase transportation costs and fuel inflation worldwide.

Trump’s proposal has also generated international legal debate, with maritime law experts questioning whether any nation can unilaterally assume control of or impose transit charges on an international waterway governed by international maritime law.

Diplomatic observers warn that any attempt to enforce such a policy could further complicate already fragile relations in the Middle East and heighten geopolitical risks in one of the world’s most volatile regions.

Governments, energy companies and international shipping operators are expected to closely monitor developments as the security situation in the Gulf continues to evolve.

Trump unveils plan for US control of Strait of Hormuz, seeks payment for security

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Heavy rains, flash floods kill 51 as over one million affected in Bangladesh

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Heavy rains, flash floods kill 51 as over one million affected in Bangladesh

Heavy rains, flash floods kill 51 as over one million affected in Bangladesh

At least 51 people have lost their lives and more than one million people have been affected after days of relentless monsoon rains, flash floods and landslides battered Bangladesh, leaving thousands homeless and forcing mass evacuations across several parts of the country.

The devastating floods have submerged communities in multiple districts, including the capital Dhaka, where flooded streets, traffic congestion and overwhelmed drainage systems have disrupted economic activities and daily life.

According to Bangladesh’s Ministry of Disaster Management and Relief, thousands of families have been displaced, with many taking refuge in government shelters as emergency responders continue rescue and relief operations.

Officials said the death toll could still rise as search-and-rescue teams continue to reach isolated communities cut off by floodwaters and damaged infrastructure.

The worst-hit area is Cox’s Bazar, where 28 of the 51 fatalities have been recorded. The southeastern district is home to more than one million Rohingya refugees, making it the world’s largest refugee settlement.

The severe weather has significantly worsened conditions in the refugee camps, where landslides and flooding have damaged shelters, blocked access roads and disrupted the delivery of food, clean water and medical supplies.

Last week, the disaster claimed the lives of several students and a teacher after floodwaters swept through their school in Cox’s Bazar, underscoring the growing dangers posed by the heavy rains.

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Before the flooding intensified, Bangladesh’s disaster management authorities had issued warnings about possible floods and landslides, prompting the evacuation of residents living in vulnerable communities.

Educational authorities also postponed public examinations in several districts to safeguard students and school personnel as the weather deteriorated.

In Dhaka, residents reported widespread flooding, with water rising to knee level in several neighbourhoods and causing severe traffic disruptions.

The flooding has also renewed concerns over the capital’s drainage infrastructure, with local media questioning the effectiveness of previous government investments aimed at improving flood management in the rapidly growing city.

According to the Flood Forecasting and Warning Centre (FFWC), water levels in several rivers remain above danger levels, although conditions in parts of southeastern Bangladesh are expected to improve gradually.

However, forecasters warned that continuing monsoon rainfall across the northeastern and northern regions could trigger additional flooding in the coming days, increasing the risk to already affected communities.

Emergency responders, including the Bangladesh Army, Fire Service and Civil Defence, police personnel and volunteers, have been deployed to rescue stranded residents, evacuate vulnerable families and distribute food, clean drinking water, medicines and other relief materials.

Authorities said numerous roads, bridges and embankments have been damaged, making access to several flood-hit communities difficult and slowing humanitarian operations.

Health officials have also raised concerns over the growing risk of waterborne diseases, including cholera, diarrhoea and typhoid, due to contaminated water supplies and overcrowded temporary shelters.

The government has urged residents living in flood-prone and landslide-prone areas to remain vigilant, monitor official weather advisories and comply with evacuation orders where necessary.

Bangladesh experiences seasonal flooding during its annual monsoon season, but climate experts say the frequency and intensity of extreme weather events have increased due to climate change, rising temperatures and changing rainfall patterns.

As one of the world’s most climate-vulnerable countries, Bangladesh continues to face recurring floods, cyclones and river erosion that threaten millions of lives and livelihoods every year.

International humanitarian organisations, including United Nations agencies and aid groups working in the Rohingya refugee camps, are supporting relief efforts by providing emergency assistance to affected families.

Authorities said damage assessments are ongoing as rescue workers continue searching for missing persons and delivering humanitarian aid to flood-affected communities across the country.

Heavy rains, flash floods kill 51 as over one million affected in Bangladesh

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Bangkok bar fire kills at least 27, leaves 25 critically injured

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Bangkok bar fire kills at least 27, leaves 25 critically injured

Bangkok bar fire kills at least 27, leaves 25 critically injured

At least 27 people have been killed and 25 others remain in critical condition after a devastating fire engulfed Rong Beer Na Lat Phrao bar in Bangkok, Thailand, triggering one of the country’s deadliest nightlife disasters in recent years.

The tragic incident occurred late on Sunday in Bangkok’s Chatuchak district, where the blaze reportedly started near the stage of the crowded entertainment venue before spreading rapidly through the building, cutting off electricity and filling the premises with thick smoke.

Eyewitnesses said panic erupted as customers and staff scrambled for safety, with many forced to flee through the building’s main entrance while flames spread across the venue.

Videos shared on social media captured horrifying scenes of terrified patrons screaming for help, while some escaped with their clothes on fire.

Emergency responders were alerted by a passing motorist shortly after midnight, prompting firefighters to rush to the scene. The fire was brought under control within about 30 minutes, but not before causing extensive destruction.

Rescue teams later discovered the bodies of many victims inside one of the bar’s bathrooms, where they had reportedly taken shelter in a desperate attempt to escape the smoke and flames.

According to Thai authorities, nine men and 18 women were among those killed, while 73 people sustained injuries, including 25 victims who remain in critical condition in hospitals across Bangkok.

Officials from Bangkok’s Department of Disaster Prevention and Mitigation said preliminary findings indicate that most of the victims died from smoke inhalation, while others suffered severe burns during the fire.

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One survivor, Kaew-udon Poungppany, a 24-year-old citizen of Laos, recounted his unsuccessful attempt to rescue his younger brother, Phonepaseut Poungppany, who died in the tragedy.

“I grabbed a fire extinguisher and sprayed it at the door, but I couldn’t go any further. I heard people screaming,” he told reporters.

Another eyewitness, Surin Jaiharn, said he helped several people escape by using pieces of clothing to extinguish flames on their bodies before emergency services arrived.

Authorities have launched a full-scale investigation into the cause of the fire.

Preliminary investigations suggest the blaze may have been triggered by an electrical short circuit in an air-conditioning unit, although officials stressed that forensic experts are still examining the scene and no official cause has been confirmed.

Bangkok Governor Chatchart Sittipunt said investigators are also examining whether highly flammable decorative materials installed on the ceiling contributed to the rapid spread of the fire.

He disclosed that some victims were found unconscious close to the emergency exit, raising concerns that the escape route may have been blocked or difficult to access during the evacuation.

Thailand’s Deputy Prime Minister and Interior Minister, Anutin Charnvirakul, visited the scene and said a musician who was performing when the fire broke out reported hearing what sounded like explosions before smoke and flames engulfed the building.

According to the minister, many customers ran toward the rear of the building and hid inside the toilets, where a large number of victims were later found.

Authorities have since sealed off the entertainment venue, while the Chatuchak District Office ordered the building closed for 30 days pending the outcome of investigations.

The Thai government also announced financial assistance for victims’ families. Relatives of those who died will receive 29,300 Thai baht in compensation, while injured survivors undergoing treatment will receive 4,000 baht in emergency assistance.

The latest tragedy has once again raised concerns over fire safety standards in Thailand’s entertainment industry.

In 2022, a nightclub fire in Chon Buri Province killed 22 people and injured dozens after flames rapidly engulfed the venue.

Earlier, the Santika Club fire in Bangkok on January 1, 2009, claimed 66 lives and left more than 200 people injured, prompting calls for stricter enforcement of fire safety regulations.

In 2024, another electrical fire at Bangkok’s famous Chatuchak Weekend Market killed more than 1,000 animals, further highlighting ongoing concerns over electrical safety in public facilities.

Authorities have pledged a thorough investigation into the latest disaster, with investigators expected to determine whether negligence, electrical faults or violations of building safety regulations contributed to the deadly fire.

Bangkok bar fire kills at least 27, leaves 25 critically injured

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